No worries. Check these first:
Debit/credit card
- Is your internet connection solid?
- Did you enter the correct card details?
- What’s your card expiry date?
- Do you have sufficient credit to make the purchase?
- Have you reached your card’s approved spending limit?
- Are you using a Malaysian card?
In-app purchase
- Is your internet connection good?
- Are your payment details up to date?
Telco billing
- sooka more options? We do too so this will be available soon.
If you're still having trouble, please submit a request by using the link below” and we’ll get on it.