Submit a request

Please choose your issue below

Your email address

Subject / Subjek

Concern Category / Kategori Isu *

Sub-Category(optional)

sooka Login / Username / ID *

Please provide your registered Username (Email or Mobile) / Sila sertakan login / ID Pengguna (Email atau No Telefon)

Description / Deskripsi

Dongle Concern Category(optional)

Dongle Serial Number(optional)

sooka App Version / Versi Applikasi sooka *

Please enter your application version (or 'None' for Web Browser). / Sila berikan versi aplikasi sooka (tidak perlu untuk Web)

Mobile / Nombor Telefon(optional)

Please enter your Mobile Number / Sila masukkan nombor telefon anda

Device / Peranti(optional)

Please enter your device information / Sila masukkan maklumat peranti anda

OS Version / Versi Perisian(optional)

Please enter your device OS Version / Sila masukkan versi persian peranti anda

Browser Details/ Butiran Browser(optional)

ISP/ Perkhidmatan Servis Internet(optional)

Please provide your ISP name / Sila berikan nama ISP anda

Address(optional)

Please enter your address if it's different from original purchase address

I have done the troubleshooting steps and the issue still persist. I wish to proceed with warranty request.

I understand that any damage resulting from my mishandling, such as water damage, drops, or any other actions that may affect the functionality of the device, is not covered under warranty.(optional)

New mobile number for activation(optional)

(If your existing mobile number already has a Disney+ Hotstar subscription, we will need a new mobile number for activation)

Reason

Please choose a Reason for Deactivation

Attachments(optional)

Add file or drop files here