1. What is the Sooka TV Stick?
The Sooka TV Stick is a portable streaming device that connects to any TV with an HDMI port. It lets you stream movies, shows, and live sports in 4K Ultra HD with Dolby Atmos (supported content). You can purchase on Shopee
2. What comes in the box?
You will receive:
- 1× Sooka 4K TV Stick
- 1× Remote Control
- 1× Power Adapter
- 1× USB Cable
- 1× HDMI Extension
- FREE 3-Month Premium Subscription (voucher via Shopee Chat)
3. What plans are available?
This Shopee listing includes:
- 3-Month Premium Plan + FREE 4K Sooka TV Stick
4. What is included in the 3‑Month Premium Plan?
- 3 months of Sooka Premium access
- Movies, dramas, live sports & Originals
- Watch on TV + mobile
- 4K Ultra HD + Dolby Atmos (selected content)
5. How will I receive my subscription voucher?
We will send your voucher code via Shopee Chat within 7 working days of order confirmation.
6. How do I redeem my Premium voucher?
- Go to sooka.my/redeem
- Enter the code
- Enjoy Premium access immediately
7. What TV shows or channels can I watch on Sooka?
Sooka offers:
- Global & local LIVE sports
- Asian entertainment
- Malaysian Originals
- Kids content
- Movies & series
(Availability depends on content rights.)
8. What can the Sooka TV Stick do, and where can it be used?
It can be used on:
- Any TV with HDMI
- Non-smart TVs
- Projectors
- Hotels & travel
It is designed mainly for non-smart TVs but works on smart TVs too.
9. Does the Sooka TV Stick support Google Play Store apps?
Yes. It supports thousands of apps including:
YouTube, Disney+, Prime Video, Viu, and more.
(Netflix not supported)
10. Is Chromecast supported?
Yes, Chromecast is built in.
You can cast from phones, tablets, or laptops.
11. I already have an Android TV. Do I still need the TV Stick?
You can watch Sooka directly on Android TV via the app, but the TV Stick provides:
- Smoother 4K streaming
- Portable use anywhere
- Better casting support
- Dedicated device for travel
12. Do I need WiFi to use the TV Stick?
Yes, a stable Internet connection is required for streaming.
13. What video/audio quality does it support?
- 4K Ultra HD
- HDR (supported content)
- Dolby Atmos (selected content + compatible hardware)
14. How long will shipping take?
Shipping usually takes 1–7 working days.
For updates, check your Shopee Order Status or Shipping Channel tracking.
15. How much is the shipping fee?
Shipping cost is already included in your purchase (no extra charge).
16. How do I request a return/refund?
If you need to apply for a return/refund:
- Click “Chat with Seller”
- Provide photos/videos of the product received
- Our team will assist you as soon as possible
17. Is this the official Sooka Store?
Yes, this is the official Sooka store on Shopee.