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Announcement

  • New Entertainment Combo! 🎉 - sooka + Viu
  • SOOKA TV Stick Stuck on SOOKA Logo (Infinite Loop)
  • Notice: BBC Earth and BBC Lifestyle Channels No Longer Available
  • SPOTV Channels Update on sooka
  • 📢 Astro Fibre x sooka Campaign – Get Your TV Stick for RM1 + 12 Months Premium!
  • Basic Checklist and Troubleshooting for sooka App Issues
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About sooka

  • What is sooka?
  • What can I watch on sooka?
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Getting Started

  • Astro Ria Content on sooka
  • sooka TV Channels & Subscription Plans: Full Availability Guide
  • Plans & Pricing
  • How to Register/Sign-Up on sooka?
  • How do I login to sooka on my TV?
  • I have subscribed to sooka TV/Premium, how do I download the app on my TV?
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Authorised Devices

  • How many devices can I access sooka with?
  • How do I manage my registered devices? What happens if I exceed the maximum number of registered devices?
  • What are the authorised devices to access sooka service?
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Manage Your Account

  • Why Do I Need to Use a Legitimate Email Address to Access sooka?
  • How do I change my password?
  • How do I change or update my login ID?
  • How do I unlink sooka from my social media account?
  • I can’t log in. What should I do?
  • I forgot my sooka login ID or password
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Billings and Payments

  • How do I check my subscription plan or transaction details?
  • Understand your billing date
  • How to update or change my payment details?
  • How do I change OR cancel my subscription?
  • How to download my invoice?
  • Why was my payment method not accepted?
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Watching Videos/Shows

  • 4K on sooka
  • Is the casting or mirroring function available?
  • How to change the audio language?
  • How to Personalize Subtitle Language Settings?
  • Can I download shows on sooka?
  • Can I set a reminder for live shows?
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Promotion and Coupons

  • How to redeem my coupon?
  • Promotional Codes
  • I can’t redeem the coupon code. What should I do?
  • Can I cash in coupon?
  • What is sooka coupon?
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TV Stick

  • Is the TV Stick required to watch sooka on my TV?
  • Unable to Upgrade to Purchase TV Stick Only Offer
  • sooka TV Stick Quick User Guide
  • Troubleshooting sooka TV stick
  • Warranty & Claims
  • Setup & Configuration
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Our Partners

  • CelcomDigi
  • U Mobile
  • Maxis
  • Shopee
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