About sooka
Getting Started
- How to check sooka application version?
- How do I get sooka?
- Do I have to register to sooka?
- Plans and Pricing
- Why should I subscribe?
- I sooka! How do I sign up?
Supported Devices
TV Apps
Subscribing via Maxis TV
Manage Your Account
- How do I reset my password?
- How do I change or update my login ID?
- How do I unlink sooka from my social media account?
- I can’t log in. What should I do?
- I forgot my sooka login ID or password
- Why am I not getting push notifications from the sooka app?
Billings and Payments
- How do I check my subscription plan or transaction details?
- Understand your billing date
- How to update or change my payment details?
- How do I change OR cancel my subscription?
- How to download my invoice?
- Why was my payment method not accepted?
Watching Videos/Shows
- Is the casting or mirroring function available?
- How to change the audio language?
- How to change the subtitles?
- Can I download shows on sooka?
- Can I set a reminder for live shows?
- Can I change the streaming quality?
Promotion and Coupons
- Subscribe to VIP+Sports as low as RM20.95/month
- Subscribe to VIP TV as low as RM42.50/month
- I can’t redeem the coupon code. What should I do?
- How long I can enjoy the VIP access once coupon is redeemed?
- What’s the validity period of my coupon?
- Can I cash in coupon?